- Students may request cancellation within 48 hours of payment and before the course begins.

- All cancellation requests must be made in writing via email to [insert official support email], including full name, course enrolled, and payment reference.

- No cancellation will be entertained once:

 • The course has commenced.

 • The student has attended any class (regardless of duration).

- Full refund will be provided if:

 • Cancellation is requested within 48 hours of registration.

 • The course has not started.

- No refund will be processed if:

 • The course has already started.

 • The student has attended any class.

 • Withdrawal is due to personal or health reasons.

 • The student is disqualified due to indiscipline or rule violations.

- Refunds may be considered in exceptional cases:

 • Course is cancelled by Pinnacle Education and Welfare Trust.

 • Duplicate payment made by the student (subject to verification).

- Refunds, if approved, will be processed via the original payment method within 7–10 business days.

- Students will be notified via email once the refund is initiated.

Email: info@ankuran.org

Phone: +91 747799826

Registered Office Address: Pinnacle Education and Welfare Trust,Biplabi Rasbehari Basu Sarani, Bidhannagar, Durgapur - 713212

Any payment-related grievances or disputes will be resolved within 7 working days of receipt of the complaint. For dispute resolution, please contact us at admin@ankuran.org